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Chapter Three — Roofing & Restoration Career

Decade inthe Trenches.

Wes Miller started in roofing the hard way — knocking doors in summer heat with no leads and no script — and worked his way through every role in the industry before founding Veterans Restoration of Louisville. This is what ten years of hard work looks like.

Xactimate Level 1 Certified
Storm Damage Documentation
Insurance Supplement Writing
Denial Reversals
Appraisal Clause Process
Sales Leadership
Production Management
Retail Roofing
How It Started

Canvasser. June 2016. No Leads. No Script.

Wes entered the roofing and storm restoration industry in June 2016, starting as a canvasser. The freedom of working when he wanted was a foreign concept after eight years of military structure. He struggled with the lack of confidence that door-to-door sales demands. He'll tell you plainly: going door to door felt terrible at first.

After a lackluster June and July, he got a call from the top of the leadership chain — a pay restructuring conversation. His response? "I was surprised y'all hadn't done something sooner." The same week of that call, he hit three jobs. The following week he had four. The week after that, three more. He had figured something out.

What he had wasn't the numbers of the top salespeople — he'd only done it for a couple of months. What he had was leadership experience, and he ran his sales team hard, trained hard, and produced hard. He studied every day. On bad days he wouldn't go home — he'd hit the books and learn the script. By the end of 2016, his team finished with 180 total jobs, including 60 that Wes sold himself.

180
Team jobs, first full year
60
Personal jobs, same year
$38k+
Highest supplement written
8 for 8
Appraisal win rate

Career Timeline

Every Role. Every Company. Every Lesson.

2016
American Dream Home Improvement
Canvasser → Sales Rep → Informal Team Lead
Started June 16th as a canvasser. Went from struggling to landing 3–4 jobs in a week consistently. Led a team of 5–8 reps that constantly out-performed others — despite management chaos and deliberate interference. Won "Newcomer of the Year" at the company show. His team did 380–390 jobs in 2017. Later exited after organizational issues and a difficult management environment.
Feb–Aug 2018
Code Louisville
Student — Front-End Web Development
Between roofing roles, Wes attended Code Louisville — learning HTML, CSS, and JavaScript. In August 2018, golf ball-sized hail hit Louisville and changed his trajectory back into restoration immediately. The technical knowledge stayed with him.
Aug 2018 – Aug 2019
Storm Guard (Franchised Location)
Sales / Production
Storm Guard was a franchise owned by a former restauranteur — a margins-focused operator who taught Wes a lot about how tight companies can be and why. He'd never sold laminate shingles before joining (previous employer used 3-tab), and learned the full upgrade pathway. His owner connected him with supplement specialist John Salbeck, whose knowledge and Wes's commitment to learning led to a major breakthrough: Xactimate.
Sept 2018
Roof It Right (Sergei, Owner)
Sales / Supplement Specialist
Recruited by a former canvasser from a previous company — someone who started in Oklahoma on roofs as a laborer, worked up to running a crew, and went into business for himself. Sergei was a religious refugee from Russia and had built something real from nothing. He invested in Wes — paid for him to take the XMS University course to learn Xactimate. The moment Wes learned Xactimate, it changed everything. His highest supplement grew from $12–15k to $18k, then to $27k. He went 8 for 8 in appraisals — winning full scope and OOP every time. His owner once told him: "Most people bring knives to the fight. You are a nuclear missile."
2023–2025
Independent Consulting
Estimator / Supplement Writer
Wrote estimates and supplements for 5–8 local contractors at a time. Did paid inspections. Survived rough market conditions — insurance becoming increasingly difficult and slow. Refined his craft at the highest individual level before building a team of his own.
2025–2026
Multiple Engagements
Sales / Estimating / Consulting
Worked across several operations including Triple Crown / Knocking Doors (4 months, sold over $150k), Prestige Home Solutions (retail sales, home shows, 40+ and 23+ leads from individual events), and Champions Choice Roofing. Built confidence, refined retail skills, and confirmed that owning his own operation was the only path that made sense.
May 2026
Veterans Restoration of Louisville
Founder & Owner
Founded Veterans Restoration of Louisville — veteran-owned, veteran-led, veteran-operated. Everything before this was preparation. VRL is the vehicle for all of it: the military discipline, the supplementing expertise, the retail skills, the community commitment, and the belief that homeowners deserve a contractor who fights for them.

What Makes Him Different

The Xactimate Edge.

The thing that separates Wes from most contractors in the Louisville market isn't just experience — it's Xactimate Level 1 Certification. Xactimate is the industry-standard insurance estimating software, and very few contractors in the field know how to use it at a high level. Wes does. He learned it from a dedicated mentor, spent real time studying it, and then proved it in the field — going 8-for-8 in formal appraisals, always getting full scope and Out-of-Pocket.

That's the game most contractors don't even know how to play. Insurance carriers make money by underpaying. Wes knows every line item. He knows what's owed, what's been missed, and how to write a supplement that forces a fair result. His highest supplement written was over $38,000. He's turned claims that were denied into full replacements. He's helped homeowners navigate the appraisal clause — a legal process most contractors have never even heard of.

"Most people bring knives to the fight. You are a nuclear missile." — Wes's former employer, describing his supplementing ability

Professional Capabilities — At a Glance


Why He Started VRL

Control. Accountability. No One Else to Blame.

Wes says it plainly: he came to realize he would never be happy unless he had the final voice and responsibility. Only then would there be no one else to blame. Sales were frustrating. Management was a source of friction. He wanted control — and he decided the time was now.

He's been around the block. He's seen the shady operators, the volume-at-all-costs machines, the guys who feed their salesmen leads and don't care about the homeowner. He's also seen the great ones — the operators with wisdom, foresight, and the willingness to invest in their people. He's taken something from every one of them. VRL is the company he always wanted to work for but never found.

"I have big dreams and big goals. I know how to get what I want — I have to help others get what they want first. God, Family, Community." That's not a marketing line. That's how he operates.

Ready to Talk?

Wes Answers His Own Phone.

Call or text (502) 919-0278 — no call center, no runaround. Just a straight answer from the guy who's going to run your job.

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